The first step is to select your plan from the Pricing section above by clicking on the “Choose this Plan” button below the option of your choice. You will then be prompted to enter your billing information. We need this information up front to set up your account, but your card will not be charged for the first 30 days. After 30 days your payment will be processed. You can cancel anytime prior to the 30 day period.

When you sign up for galleryManager and provide your billing information, your credit card will not be charged for 30 days. Yes, we are giving you 30 days free, compliments of galleryManager! After 30 days your payment will be processed. You can cancel anytime prior to the 30 day period.

galleryManager integrates seamlessly with exhibit-E (our sister company) websites. Clients who have both systems will benefit from being able to manage them from the same dashboard. Easily push artworks from your galleryManager account to your exhibit-E website. To see this in action, please visit our Videos & Support page. And for more information about exhibit-E please visit exhibit-e.com.

The galleryManager iPad/iPhone app is only available for active galleryManager subscribers. It's an ideal tool for presenting curated sets of artwork and information while on the go. It syncs automatically with your galleryManager account—no exporting or uploading files or jpegs—and works offline. The iPad/iPhone app is FREE for all subscribers and can be used on as many devices as you'd like.

The security and privacy of your data, payment, and information is very important to us. We pride ourselves on conforming to industry security standards and the latest best practices. Credit card information is securely encrypted and stored by Braintree, a trusted, Level 1 PCI DSS compliant payment gateway and payment processing provider. All other account data is stored on one of the most secure server platforms available and is accessed via a secure SSL connection, a feature utilized by online banking and ecommerce systems to ensure safe data transfer. 

You can enter your letterhead directly into the system under the Settings tab. Letterheads entered in this section can export onto all document types, such as invoices, tearsheets, and more! For more information on how to set this up, please view our Support page. If you would like to further customize a document by changing its default layout or font, please contact our Support team for an estimate at support@gallerymanager.com.

Galleries all around the world use galleryManager, so the system absolutely supports multiple currencies, including EUR, USD, JPY, SEK, GBP, CHF, HKD, BRL, AED, CNY, PHP, and more. We can also add additional currencies upon request—just send an email with your request to our Support team support@gallerymanager.com.

galleryManager pulls its exchange rates from a trusted third-party platform that is used by thousands of commerce-based platforms, including Shopify, Kickstarter, and Braintree. The current rates are updated hourly and the "Historical" rates are drawn from EOD (end of day) values for that specific date.

User activity tracking is available for subscribers with Pro- and Ulimited-level plans. You can easily switch to a new plan by going to Settings. Once you have your multiple user account set up, go to Users and add users. Once you have done this, you will be able see which user has performed which transaction. It should be noted that you can also set up access levels for each user, i.e., user A can access contacts only, and user B can access Contacts and Artworks but can not see financials, etc.

Subscribers with Pro- or Unlimited-level plans can set different access levels for each of their users. So, for example, if you would like to prevent one user from seeing financial information, you can block that data from appearing for them. For more information, please visit our Videos and Support page. 

All prices are in USD, and we accept major credit cards including Visa, Mastercard, American Express, and Discover.

Yes, subscribers can easily add and/or remove users. Just go to the Users tab in your galleryManager account. If you add more users than your current plan allows, you will need to choose another plan (Pro or Unlimited) that suits your needs.

Accounts can be downgraded or cancelled at any time, under the app's Settings tab. However, as we do not offer refunds for charges that have already been incurred, we advise starting with the plan that meets your needs today and upgrading later as your needs change.

No, we do not offer discounts on up-front long-term commitments. We only accept monthly payments.

galleryManager is an online Web application and cannot be downloaded. However, users can export virtually all of their Artworks and Contacts data into Excel spreadsheets at any time with a few clicks. This is done by using the Search & Sets tab within the app. 

Subscriptions to galleryManager are not prorated. Subscriptions are paid upfront for the month. If cancel your subscription, you are just cancelling your automatic renewal—you will still have access to your account until your month is up.

galleryManager plans are month-to-month. We make it simple to start or stop your service at any time.

Canceling galleryManager is an easy and no-questions-asked process. Just log into your account, go to Settings, and cancel the subscription in the Subscription tab. Your subscription will automatically expire at the end of the current billing period.